PENGARUH KUALITAS LAYANAN POSYANDU LANSIA TERHADAP PERILAKU KESEHATAN PENDUDUK LANSIA DI DESA BEDEGUNG KECAMATAN PANANG ENIM KABUPATEN MUARA ENIM SUMATERA SELATAN

ZULIAN, TAMARA VALENTICA and Yunindyawati, Yunindyawati (2023) PENGARUH KUALITAS LAYANAN POSYANDU LANSIA TERHADAP PERILAKU KESEHATAN PENDUDUK LANSIA DI DESA BEDEGUNG KECAMATAN PANANG ENIM KABUPATEN MUARA ENIM SUMATERA SELATAN. Undergraduate thesis, Sriwijaya University.

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Abstract

This research is entitled "The Influence of the Quality of Elderly Posyandu Services on the Health Behavior of the Elderly Population in Bedegung Village, Panang Enim District, Muara Enim Regency, South Sumatra". The research problem discusses the quality of elderly posyandu services in influencing the health behavior of the elderly population. The purpose of this study was to analyze and determine the effect of the quality of services in the elderly Posyandu on the health behavior of the elderly population. The research method used is quantitative with comparative causal type. This study uses the theory of the SERVQUAL model by Fowdar and the theory of health behavior by Soekidjo Notoadmodjo. Data was obtained through a questionnaire filled out by 180 respondents. The results showed that of the seven dimensions of the service quality of the elderly posyandu, there were two dimensions of the quality of the elderly posyandu which had a significant influence on the health behavior of the elderly population including the dimensions of empathy and the dimensions of core medical services, while those that did not have a significant effect on the health behavior of the elderly included reliability, responsiveness , assurance, tangibles, and professionalism. In addition, there are two dimensions of the quality of elderly posyandu services that have a significant influence on treatment-seeking behavior of the elderly population, including the tangibles dimensions, and the dimensions of core medical outcomes, while those that do not have a significant effect on treatment-seeking behavior include reliability, responsiveness, assurance, empathy, and professionalism. Keywords: Quality of Elderly Posyandu Services, Elderly, Health Behavior

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Quality of Elderly Posyandu Services, Elderly, Health Behavior
Subjects:	H Social Sciences > HM Sociology > HM(1)-1281 Sociology J Political Science > JF Political institutions (General) > JF1338-2112 Public administration L Education > LC Special aspects of education > LC189-214.53 Educational sociology R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine R Medicine > RA Public aspects of medicine > RA418-418.5 Medicine and society. Social medicine. Medical sociology
Divisions:	07-Faculty of Social and Politic Science > 69201-Sociology (S1)
Depositing User:	Tamara Valentica Zulian
Date Deposited:	26 May 2023 08:43
Last Modified:	26 May 2023 08:43
URI:	http://repository.unsri.ac.id/id/eprint/105495

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