KORESPONDENSI The Quality Effect of Digital-Based Signature Services on the Performance of the District Government

Lionardo, Andries (2020) KORESPONDENSI The Quality Effect of Digital-Based Signature Services on the Performance of the District Government. Webology, 17 (2). ISSN 1735-188X

Text 3. Korespondensi The Quality Effect of Digital-Based Signature Services on the Performance of the District Government.pdf Download (677kB)

Abstract

This study aims to measure the extent of the influence of digital-based signature service quality on the performance of the District Government of Palembang, Indonesia. The benefits of research provide solutions to the effectiveness of bureaucratic reform at the sub-district level. This research on the Effect of Digital-Based Signature Service Quality on Government Performance uses public service theory and organizational performance. This research method uses quantitative research methods. Research respondents were determined by population and sampling techniques following selected criteria relevant to the research problem. The research findings show that digital signatures are very significantly influential in overcoming slow problems and lengthy procedures in administrative services at the sub-district level. As a result, the socio-economic community feels facilitated in public services of its many types. The results of this study also go in line with efforts to reform public services undertaken by the Central Government so that aspects of organizational communication and public administration undergo fundamental changes.

Item Type:	Article
Subjects:	J Political Science > JS Local government Municipal government > JS241-271 Local government other than municipal
Divisions:	07-Faculty of Social and Politic Science > 70201-Communication Science (S1)
Depositing User:	Dr Andries Lionardo
Date Deposited:	29 May 2023 02:24
Last Modified:	29 May 2023 02:24
URI:	http://repository.unsri.ac.id/id/eprint/105675

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