COURTESY ATTITUDE TO MOTIVATION AND THE IMPLICATIONS ON THE PERFORMANCE OF CIVIL SERVANTS IN BANYUASIN REGENCY

Hadiwijaya, Hendra and Sulastri, Sulastri and Hanafi, Agustina and Widiyanti, Marlina (2022) COURTESY ATTITUDE TO MOTIVATION AND THE IMPLICATIONS ON THE PERFORMANCE OF CIVIL SERVANTS IN BANYUASIN REGENCY. The Seybold Report Journal, 17 (09). pp. 1435-1445. ISSN 1533-9211

Other (Journal Article) 7. COURTESY ATTITUDE TO MOTIVATION AND THE IMPLICATIONS TO PERFORMANCE.pdf Download (390kB)

Abstract

The study is to prove the effect of courtesy on motivation and the implications for the performance of civil servants in Banyuasin Regency. The sample of this research consisted of Civil Servants with structural positions of echelon IV as many as 373 people in the local government of Banyuasin Regency. Technical analysis of data using Structural Equation Modeling (SEM) with a Variance or Component Based (VB-SEM) approach with Partial Least Squares (PLS) technique. The results showed that the Courtesy Attitude Variable had a positive effect on Employee Performance and Courtesy Attitude had a positive effect on Motivation. This study also proved that motivation had a positive effect on employee performance. It concludes that the Motivation Variable as an intervention variable between courtesy and employee performance. This research has implications for policies for performance appraisal that are based on courtesy and motivation.

Item Type:	Article
Uncontrolled Keywords:	Courtesy, Motivation, Employee Performance
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD5650-5660 Employee participation in management. Employee ownership. Industrial democracy. Works councils
Divisions:	01-Faculty of Economics > 61001-Management (S3)
Depositing User:	Prof Sulastri Sulastri
Date Deposited:	12 Jun 2023 14:22
Last Modified:	12 Jun 2023 14:22
URI:	http://repository.unsri.ac.id/id/eprint/108363

Actions (login required)

View Item