PENGARUH BRAND IMAGE, BRAND TRUST DAN E-WOM TERHADAP KEPUTUSAN PEMBELIAN MAKANAN MENGGUNAKAN JASA SHOPEEFOOD DI KOTA PALEMBANG

AULIA, VIKA DIWINTA and Sulastri, Sulastri and Maulana, Ahmad (2023) PENGARUH BRAND IMAGE, BRAND TRUST DAN E-WOM TERHADAP KEPUTUSAN PEMBELIAN MAKANAN MENGGUNAKAN JASA SHOPEEFOOD DI KOTA PALEMBANG. Masters thesis, Sriwijaya University.

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Abstract

This research was conducted aiming to determine the effect of brand image, brand trust and electronic word of mouth on food purchasing decisions using ShopeeFood services in Palembang City. The sample in this study were 108 consumers who were obtained through a sampling technique using quota sampling and purposive sampling. The data collection method uses a questionnaire which is distributed to all consumers and the data is processed using Structural Equation Modeling (SEM). The results showed that brand image and brand trust had a positive effect on purchasing decisions, while electronic word of mouth had no effect on food purchasing decisions using ShopeeFood services in Palembang City

Item Type: Thesis (Masters)
Uncontrolled Keywords: Brand Image, Brand Trust, Electronic Word of Mouth, Keputusan Pembelian,ShopeeFood
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor > HD5701-6000.9 Labor market. Labor supply. Labor demand Including unemployment, manpower policy, occupational training, employment agencies
H Social Sciences > HF Commerce > HF1-6182 Commerce
Divisions: 01-Faculty of Economics > 61101-Management Business and Administration (S2)
Depositing User: Vika Diwinta Aulia
Date Deposited: 28 Jul 2023 04:36
Last Modified: 28 Jul 2023 04:36
URI: http://repository.unsri.ac.id/id/eprint/123229

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