PENERAPAN WHOLE OF GOVERNMENT DALAM PELAYANAN PEMBERIAN IZIN PRAKTEK BIDAN DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KABUPATEN OGAN ILIR

NOVITRI, SELSA and Nasyaya, Annada (2024) PENERAPAN WHOLE OF GOVERNMENT DALAM PELAYANAN PEMBERIAN IZIN PRAKTEK BIDAN DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KABUPATEN OGAN ILIR. Undergraduate thesis, Sriwijaya University.

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Abstract

Penelitian ini berjudul “Penerapan Whole of Government Dalam Pelayanan Pemberian Izin Praktek Bidan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Ogan Ilir.” Tujuan dari penelitian ini untuk mengetahui bagaimana penerapan Whole of Government (WoG) dalam pelayanan pemberian izin praktek bidan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Ogan Ilir. Jenis penelitian yang digunakan yaitu metode deskriptif kualitatif dengan teknik penggumpulan data melalui observasi, wawancara dan dokumentasi. Dengan menggunakan teori WoG dari Organisation for Economic Co-operation and Development (OECD, 2006), penelitian ini mengevaluasi empat dimensi utama, yaitu kebijakan (policy), koordinasi (coordination), sumber daya (resources), serta budaya administrasi dan dukungan (administrative culture & support). Hasil penelitian menunjukkan bahwa penerapan WoG dalam pelayanan izin praktek bidan di DPMPTSP Ogan Ilir telah berjalan dengan baik, tercermin dari realisasi dimensi-dimensi tersebut. Namun, terdapat beberapa aspek yang masih memerlukan perbaikan, seperti akuntabilitas yang belum terealisasi secara optimal pada tahun 2023 dan adanya miskomunikasi terkait persyaratan berkas antara petugas DPMPTSP dan pemohon. Penelitian ini memberikan rekomendasi untuk memperbaharui Laporan Akuntabilitas Kinerja Pemerintah (LAKIP) serta meningkatkan kejelasan informasi persyaratan berkas kepada pemohon. Kata Kunci: Pelayanan Publik, Whole of Government, Izin Praktek Bidan, DPMPTSP Ogan Ilir

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Pelayanan Publik, Whole of Government, Izin Praktek Bidan, DPMPTSP Ogan Ilir
Subjects: B Philosophy. Psychology. Religion > BX Christian Denominations > BX5150-5182.5 Government. Organization. Discipline
H Social Sciences > HD Industries. Land use. Labor > HD1493-1493.5 Government owned and operated farms. State farms. Sovkhozes
Divisions: 07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User: Selsa Novitri
Date Deposited: 21 May 2024 07:51
Last Modified: 21 May 2024 07:51
URI: http://repository.unsri.ac.id/id/eprint/144887

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