EFEKTIVITAS PELAYANAN PUBLIK MELALUI INFORMASI MEDIA SOSIAL DI BALAI BESAR PELAKSANAAN JALAN NASIONAL SUMATERA SELATAN

SINURAT, EGI ARAPENTHA and Nadjib, Abdul (2024) EFEKTIVITAS PELAYANAN PUBLIK MELALUI INFORMASI MEDIA SOSIAL DI BALAI BESAR PELAKSANAAN JALAN NASIONAL SUMATERA SELATAN. Undergraduate thesis, Sriwijaya University.

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Abstract

This research is entitled "Effectiveness of Public Services Through Social Media Information at the South Sumatra National Road Implementation Center". The problem with this research is that the public does not know much about the information on social media about PUPR and the South Sumatra National Road Implementation Center. The purpose of this research is to find out how the effectiveness of public services through social information media is effective or not by referring to the effectiveness theory by Gibson, Ivancevich, Donnelly, namely, Production, Efficiency, Satisfaction, Adaptation, and Development. This research method is qualitative. The results of this research are that public services through social media information are effective and running well, however the development of social media accounts needs to be improved because there are still many people who do not know about social media accounts as a forum for information. Keywords: Effectiveness, Public Services, Social Media Information, South Sumatra National Road Implementation Center

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Efektivitas, Pelayanan Publik, Informasi Media Sosial, Balai Besar Pelaksanaan Jalan Nasional Sumatera Selatan
Subjects:	H Social Sciences > HE Transportation and Communications > HE1-9990 Transportation and communications
Divisions:	07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User:	Egi Arapentha Sinurat
Date Deposited:	22 May 2024 07:04
Last Modified:	22 May 2024 07:04
URI:	http://repository.unsri.ac.id/id/eprint/145167

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