PENGARUH INOVASI JEMPUT BOLA TERHADAP KEPUASAN PENYANDANG DISABILITAS DALAM PEREKAMAN E-KTP PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA PALEMBANG

INDRIANI, DINI and Najib, Abdul (2024) PENGARUH INOVASI JEMPUT BOLA TERHADAP KEPUASAN PENYANDANG DISABILITAS DALAM PEREKAMAN E-KTP PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA PALEMBANG. Undergraduate thesis, Sriwijaya University.

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Abstract

This study aims to determine how much influence the ball pick-up innovation has on the satisfaction of persons with disabilities in recording E-KTP at the population and civil registration office of Palembang city. The theory of innovation used is the theory according to Rogers, namely relative advantage, suitability, complexity, observability, and ease of observation, while for satisfaction using the Minister of Administrative Reform and Bureaucratic Reform Regulation number 16 of 2014. This research is included in the type of quantitative research using simple linear regression analysis method, normality test, multicollinearity test, heteroscedacity test, i test, and determination coefficient test. The results of this study indicate that partially, ball pickup innovation has a positive and significant effect on the satisfaction of people with disabilities.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Inovasi Jemput Bola, Penyandang Disabilitas, Dinas Kependudukan dan Pencatatan Sipil
Subjects:	J Political Science > JJ Political institutions and public administration (North America) J Political Science > JJ Political institutions and public administration (North America) > JJ1000-1019 Political institutions and public administration (North America)
Divisions:	07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User:	Dini Indriani
Date Deposited:	16 Jul 2024 04:55
Last Modified:	16 Jul 2024 04:55
URI:	http://repository.unsri.ac.id/id/eprint/149893

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