EVALUASI USER EXPERIENCE DAN USABILITY PADA WEBSITE UNIVERSITAS SRIWIJAYA ENGLISH PROFICIENCY TEST (USEPT) MENGGUNAKAN METODE USER EXPERIENCE QUESTIONNAIRE (UEQ) DAN SYSTEM USABILITY SCALE (SUS)

OLIVIA, FANNY and Ibrahim, Ali (2024) EVALUASI USER EXPERIENCE DAN USABILITY PADA WEBSITE UNIVERSITAS SRIWIJAYA ENGLISH PROFICIENCY TEST (USEPT) MENGGUNAKAN METODE USER EXPERIENCE QUESTIONNAIRE (UEQ) DAN SYSTEM USABILITY SCALE (SUS). Undergraduate thesis, Sriwijaya University.

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Abstract

The development of information and communication technology (ICT) in Indonesia has penetrated into various sectors, including education, one of which is through the Sriwijaya University English Proficiency Test (USEPT) website. In recent years, assessing the quality and user experience of the USEPT website has become increasingly important due to the globalization of higher education and the need for students to develop international communication skills. This study aims to evaluate the UX and usability of the USEPT website by using the User Experience Questionnaire (UEQ) and System Usability Scale (SUS) to provide a comprehensive analysis. The results showed that all aspects of the UEQ had average scores ranging from -0.88 to 0.48 making it fall into the “poor” category especially on the aspects of attractiveness, stimulation, and novelty. While the average SUS score is 50 which categorizes usability at the “Unacceptable” level, with an “F” grade and adjective rating at the “poor” level. These findings depict poor website functionality due to unsatisfactory user experience, thus requiring holistic improvements across all UEQ dimensions. Recommendations for improvement include optimizing website navigation, improving visual appeal by creating an attractive design, integrating interactive features to increase user engagement and satisfaction. This research makes a positive contribution to the development of the USEPT website in user satisfaction and can be a reference for website evaluation.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	User Experience, Usability, UEQ, SUS, Website Universitas Sriwijaya English Proficiency Test (USEPT)
Subjects:	T Technology > T Technology (General) > T57.6-57.97 Operations research. Systems analysis
Divisions:	09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User:	Fanny Olivia
Date Deposited:	27 Dec 2024 01:51
Last Modified:	27 Dec 2024 01:51
URI:	http://repository.unsri.ac.id/id/eprint/161677

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