EFEKTIVITAS PROGRAM PELAYANAN SAMSAT DOOR TO DOOR DI SAMSAT UPTB PALEMBANG 1

NAYODA, FATHAN and Aryansah, Januar Eko (2024) EFEKTIVITAS PROGRAM PELAYANAN SAMSAT DOOR TO DOOR DI SAMSAT UPTB PALEMBANG 1. Undergraduate thesis, Sriwijaya University.

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Abstract

Sistem SAMSAT bertujuan memudahkan pemilik kendaraan bermotor membayar pajak kendaraan bermotor sesuai peraturan. Pada 2022, Pendapatan Asli Daerah (PAD) Sumatera Selatan mencapai Rp 4.930.955.849,52, namun di wilayah SAMSAT Palembang 1 terdapat tunggakan pajak sebesar Rp 480.651.500,00, yang berdampak negatif pada PAD Sumatera Selatan. Untuk mengatasi hal ini, program SAMSAT Door to Door terus dilaksanakan sesuai Peraturan Gubernur Sumatera Selatan No. 21 Tahun 2018, yang bertujuan mengurangi tunggakan pajak dan meningkatkan kepatuhan wajib pajak. Penelitian ini bertujuan menilai efektivitas program dengan pendekatan kualitatif berdasarkan Teori Efektivitas Program Surisno Edi. Hasilnya menunjukkan program ini efektif, meskipun ada tantangan seperti ketidakakuratan data dan hambatan birokrasi. Rekomendasi untuk perbaikan meliputi koordinasi yang lebih baik, pembaruan data, dan tindak lanjut yang lebih terstruktur.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Efektivitas Program, Program Perpajakan, Pajak Daerah, Program SAMSAT Door to Door
Subjects: H Social Sciences > HJ Public Finance > HJ2240-5908 Revenue. Taxation. Internal revenue
H Social Sciences > HJ Public Finance > HJ241-1620 By region or country
Divisions: 07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User: Fathan Nayoda
Date Deposited: 08 Jan 2025 12:14
Last Modified: 08 Jan 2025 12:14
URI: http://repository.unsri.ac.id/id/eprint/163058

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