IMPLEMENTASI KEBIJAKAN SISTEM PELAYANAN ANTAR DOKUMEN UMUM KE RUMAH WARGA (SI PADUKA) DI KANTOR KECAMATAN SEBERANG ULU SATU KOTA PALEMBANG

ARISKA, ANGGI and Junaidi, Yulian (2025) IMPLEMENTASI KEBIJAKAN SISTEM PELAYANAN ANTAR DOKUMEN UMUM KE RUMAH WARGA (SI PADUKA) DI KANTOR KECAMATAN SEBERANG ULU SATU KOTA PALEMBANG. Undergraduate thesis, Sriwijaya University.

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Abstract

Program Inovasi SI PADUKA (Pelayanan Antar Dokumen Umum Kerumah Warga) merupakan inovasi pelayanan yang diciptakan oleh Camat Seberang Ulu Satu untuk mempermudah akses masyarakat dalam mendapatkan dokumen administratif tanpa harus datang lagi ke kantor kecamatan untuk mengambil dokumen. Penelitian ini bertujuan untuk menganalisis implementasi kebijakan program SI PADUKA di Kecamatan Seberang Ulu Satu Kota Palembang. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teori implementasi kebijakan George C. Edward III, yang mencakup empat dimensi: komunikasi, sumber daya, disposisi, dan struktur birokrasi. Hasil penelitian menunjukkan bahwa implementasi SI PADUKA belum berjalan optimal, karena kendala komunikasi yang belum merata, keterbatasan petugas dan fasilitas, minimnya insentif, serta pelaksanaan SOP yang belum konsisten. Kata Kunci: Implementasi Kebijakan, SI PADUKA, dan Pelayanan Umum

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Implementasi Kebijakan, SI PADUKA, dan Pelayanan Umum
Subjects:	J Political Science > JF Political institutions (General) > JF1338-2112 Public administration J Political Science > JF Political institutions (General) > JF20-2112 Political institutions and public administration
Divisions:	07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User:	Anggi Ariska
Date Deposited:	28 May 2025 02:27
Last Modified:	28 May 2025 02:27
URI:	http://repository.unsri.ac.id/id/eprint/174451

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