PROSEDUR PENETAPAN TAGIHAN DAN PEMBAYARAN REKENING AIR RUMAH TANGGA PADA PERUMDA TIRTA MUSI RAMBUTAN PALEMBANG

LUSIA, ADENA PUTRI and Sitepu, Christian Damar Sagara (2025) PROSEDUR PENETAPAN TAGIHAN DAN PEMBAYARAN REKENING AIR RUMAH TANGGA PADA PERUMDA TIRTA MUSI RAMBUTAN PALEMBANG. Diploma thesis, Sriwijaya University.

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Abstract

n this work practice/internship, the focus of the author's observation is the procedure for determining bills and paying household water accounts at Perumda Tirta Musi. This procedure is designed to ensure the smooth supply of clean water to the community, starting from raw water treatment, distribution to customers, to monitoring service quality. Billing is done based on proper water meter recording, providing various payment options for easy customer access. The purpose of this work practice is to understand billing procedures, identify obstacles that arise in the payment process, and find solutions to overcome them. The benefits of this activity include practical experience for the author in the field of financial administration and bill management, as well as providing recommendations for Perumda Tirta Musi to improve operational procedures and customer satisfaction. Keywords: Billing procedures, payment accounts, clean water, customer satisfaction.

Item Type:	Thesis (Diploma)
Uncontrolled Keywords:	prosedur penetapan tagihan,pembayaran rekening,air bersih,kepuasan pelanggan
Subjects:	H Social Sciences > HJ Public Finance > HJ6603-7390 Customs administration
Divisions:	01-Faculty of Economics > 62401-Accounting (D3)
Depositing User:	ADENA PUTRI LUSIA
Date Deposited:	30 Jul 2025 02:19
Last Modified:	30 Jul 2025 02:19
URI:	http://repository.unsri.ac.id/id/eprint/181489

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