PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SISTEM INFORMASI CATERING KIROM DENGAN METODE FRAME WORK OF DYNAMIC

DWINANDA, JULIAN PUTRA and Utama, Yadi (2021) PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SISTEM INFORMASI CATERING KIROM DENGAN METODE FRAME WORK OF DYNAMIC. Undergraduate thesis, Sriwijaya University.

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Abstract

Competition in the business world today is growing rapidly, followed by the development of the world of information and communication technology. This causes business competitors to try to continuously improve their capabilities and advantages by mobilizing all their potential in several ways, including providing information that is fast, accurate and has a wide reach. Catering Kirom is an entrepreneur who serves ordering various kinds of food and beverages for weddings, circumcisions, supporting the needs of an agency and also for food delivered to the house. With the opening of this Kirom Catering, it is believed that it will make it easier for customers who have a busy job and have little time to cook at an event owned by the customer or do not have time to cook. Therefore, Kirom Catering also has the opportunity to improve service to customers and update the online-based business concept by using a website and adding value to the company's efficiency. By utilizing CRM, companies that implement it can find out what customers need so that a close business relationship and two-way communication will be created.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Ssitem Informasi, Customer Relationship Management (CRM), Frame of Dynamic
Subjects:	T Technology > T Technology (General) > T58.5-58.64 Information technology > T58.5 General works Management information systems Cf. HD30.213 Industrial management Cf. HF5549.5.C6+ Communication in personnel management Cf. TS158.6 Automatic data collection systems (Production control) T Technology > T Technology (General) > T58.5-58.64 Information technology > T58.6.E9 Management information systems -- Congresses. T Technology > T Technology (General) > T58.5-58.64 Information technology > T58.64 Management of information systems Production capacity. Manufacturing capacity Cf. HD69.C3 Economics Cf. TS176+ Manufacturing engineering
Divisions:	09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User:	JULIAN PUTRA DWINANDA
Date Deposited:	10 Sep 2021 01:55
Last Modified:	17 Sep 2021 03:48
URI:	http://repository.unsri.ac.id/id/eprint/53068

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