KUALITAS PELAYANAN PEREKAMAN KARTU TANDA PENDUDUK ELEKTRONIK DI KECAMATAN ILIR TIMUR 3 KOTA PALEMBANG

IDRIS, MUHAMMAD BALIYA and Nurmah, Nurmah and Ermanovida, Ermanovida (2021) KUALITAS PELAYANAN PEREKAMAN KARTU TANDA PENDUDUK ELEKTRONIK DI KECAMATAN ILIR TIMUR 3 KOTA PALEMBANG. Undergraduate thesis, Sriwijaya University.

	Text RAMA_63201_07011381520141.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (3MB) | Request a copy
	Text RAMA_63201_07011381520141_TURNITIN.pdf - Published Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (5MB) | Request a copy
Preview	Text RAMA_63201_07011381520141_0001126701_0019116902_01_front_ref.pdf - Accepted Version Available under License Creative Commons Public Domain Dedication. Download (521kB) | Preview
	Text RAMA_63201_07011381520141_0001126701_0019116902_02.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (117kB) | Request a copy
	Text RAMA_63201_07011381520141_0001126701_0019116902_03.pdf - Accepted Version Restricted to Registered users only Available under License Creative Commons Public Domain Dedication. Download (145kB) | Request a copy
	Text RAMA_63201_07011381520141_0001126701_0019116902_04.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (608kB) | Request a copy
	Text RAMA_63201_07011381520141_0001126701_0019116902_05.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (49kB) | Request a copy
	Text RAMA_63201_07011381520141_0001126701_0019116902_06_ref.pdf - Bibliography Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (43kB) | Request a copy
	Text RAMA_63201_07011381520141_0001126701_0019116902_07_lamp.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (2MB) | Request a copy

Abstract

This study examines the existence of people who have met the requirements but have not recorded their electronic KTP. The research objective was to determine the quality of the electronic KTP recording service in Ilir East 3 Palembang City. The research method used in this research is quantitative method. The data collection technique used was by distributing questionnaires to 100 respondents, namely people who visited the Ilir East 3 District of Palembang City. This study uses the theory of Parasuram, Berry, and Zeithaml. The results showed that the service quality of recording electronic KTP in Ilir East 3 District of Palembang City was considered to have good service. Keywords: Quality of Service, Ktp-electronic recording, Ilir East 3 District

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Kualitas Pelayanan, Perekaman Ktp elektronik, Kecamatan Ilir Timur 3
Subjects:	J Political Science > JA Political science (General) J Political Science > JA Political science (General) > JA1-92 Political science (General)
Divisions:	07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User:	MUHAMMAD BALIYA IDRIS
Date Deposited:	22 Feb 2022 02:51
Last Modified:	22 Feb 2022 02:51
URI:	http://repository.unsri.ac.id/id/eprint/65352

Actions (login required)

View Item