PEMODELAN PROSES BISNIS PERPUSTAKAAN DIGITAL UNIVERSITAS SRIWIJAYA DENGAN PENDEKATAN PROCESS MINING

MONICA, FIRENA HILTITA and Jambak, Muhammad Ihsan (2022) PEMODELAN PROSES BISNIS PERPUSTAKAAN DIGITAL UNIVERSITAS SRIWIJAYA DENGAN PENDEKATAN PROCESS MINING. Undergraduate thesis, Sriwijaya University.

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Abstract

Sriwijaya university does not have Standard Operating Procedure (SOP) for implementing digital library service management. Standard Operating Procedure is required as a benchmark to see the efficiency of the services provided. Therefore, it is necessary to know how users behave in accessing digital library services, as a standard for implementing digital library service management. This study has completed how to determine the behavior of Digital library users, to determine the efficiency of the services provided. Process mapping for digital library user access for a month has been carried with the process mining method and managed with fluxicon disco application that automatically uses fuzzy miner algorithm. Thus obtained the terrible factors of user behavior patterns, which include, sum of number case id, mean of variant, frequency of access, length time of access, and sum of events.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Process Mining, Digital Library, Fuzzy Miner, Fluxicon Disco
Subjects:	T Technology > T Technology (General) > T57-57.97 Applied mathematics. Quantitative methods > T57.5 Data processing Cf. HF5548.125+ Business data processing Operations research. Systems analysis
Divisions:	09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User:	Firena Hiltita Monica
Date Deposited:	22 Jul 2022 07:44
Last Modified:	22 Jul 2022 07:44
URI:	http://repository.unsri.ac.id/id/eprint/74514

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