EVALUASI DAN REKOMENDASI PERBAIKAN USABILITY PADA KNOWLEDGE MANAGEMENT SYSTEM (KMS) MENGGUNAKAN METODE SYSTEM USABILITY SCALE (SUS) (STUDI KASUS: PT. TELEKOMUNIKASI INDONESIA WITEL SUMATERA SELATAN)

SARI, MAHDIYAH AFIFAH and Tania, Ken Ditha (2022) EVALUASI DAN REKOMENDASI PERBAIKAN USABILITY PADA KNOWLEDGE MANAGEMENT SYSTEM (KMS) MENGGUNAKAN METODE SYSTEM USABILITY SCALE (SUS) (STUDI KASUS: PT. TELEKOMUNIKASI INDONESIA WITEL SUMATERA SELATAN). Undergraduate thesis, Sriwijaya University.

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Abstract

An unattractive system interface and the lack of user motivation in using the Knowledge Management System (KMS) is one of the reason why usability testing is needed. Usability testing aims to determine the usability of the system, whether the system is in accordance with the purpose of its application. Usability Testing will uses System Usability Scale (SUS) method which involves users in the test. The results of this study are usability scores and recommendations for improvement that have been developed using the prototyping method based on the results of problem identification. For the problem identification, researcher will uses interview technique with 5whys method. This research can be used as a reference in the development of the system later.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Usability
Subjects:	T Technology > T Technology (General) > T58.6-58.62 Management information systems
Divisions:	09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User:	Mahdiyah 'Afifah Sari
Date Deposited:	02 Aug 2022 03:18
Last Modified:	02 Aug 2022 03:18
URI:	http://repository.unsri.ac.id/id/eprint/75658

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