IMPLEMENTASI PENERAPAN SIX SIGMA PADA PENILAIAN KINERJA LAYANAN MASYARAKAT PADA UPTD PUSKESMAS BETUNG KABUPATEN OGAN ILIR

ADITYARMAN, MUHAMMAD IRSYAD and Fuadah, Lukluk and Kalsum, Umi (2023) IMPLEMENTASI PENERAPAN SIX SIGMA PADA PENILAIAN KINERJA LAYANAN MASYARAKAT PADA UPTD PUSKESMAS BETUNG KABUPATEN OGAN ILIR. Undergraduate thesis, Sriwijaya University.

	Text RAMA_62201_01031481922020.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (3MB) | Request a copy
	Text RAMA_62201_01031481922020_TURNITIN.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (9MB) | Request a copy
	Text RAMA_62201_01031481922020_0011057401_02030782020_01_front_ref.pdf - Accepted Version Available under License Creative Commons Public Domain Dedication. Download (2MB)
	Text RAMA_62201_01031481922020_0011057401_02030782020_02.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (191kB) | Request a copy
	Text RAMA_62201_01031481922020_0011057401_02030782020_03.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (144kB) | Request a copy
	Text RAMA_62201_01031481922020_0011057401_02030782020_04.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (502kB) | Request a copy
	Text RAMA_62201_01031481922020_0011057401_02030782020_05.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (99kB) | Request a copy
	Text RAMA_62201_01031481922020_0011057401_02030782020_06_ref.pdf - Bibliography Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (117kB) | Request a copy
	Text RAMA_62201_01031481922020_0011057401_02030782020_07_Lamp.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (276kB) | Request a copy

Abstract

Six Sigma is a practical method that can help in detail in improving a product or service quality. This method has a series of systems to be used in improving service or product quality, one of which is DMAIC. Community service performance needs to be properly evaluated to improve service quality. Good quality service makes community service at a high level. The results of the implementation of Six Sigma to assess the performance of community services, the UPTD Betung Health Center, Ogan Ilir Regency, still has services that are not optimal. These results were obtained from the results of respondents who had filled out the questionnaire. Community services at the Betung Health Center have less than optimal service with a 0 sigma level and the highest rating on the assessment attribute is 71%. Community services at the UPTD Betung Health Center in Ogan Ilir Regency need to be evaluated to take good actions to create good community services.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Six Sigma, Layanan Masyarakat, DMAIC
Subjects:	H Social Sciences > HF Commerce > HF5601 Accounting
Divisions:	01-Faculty of Economics > 62201-Accounting (S1)
Depositing User:	Muhammad Irsyad Adityarman
Date Deposited:	28 Feb 2023 04:17
Last Modified:	28 Feb 2023 04:17
URI:	http://repository.unsri.ac.id/id/eprint/90097

Actions (login required)

View Item