KUALITAS PELAYANAN ADMINISTRASI KEPENDUDUKAN PASCA PEMEKARAN KECAMATAN ILIR TIMUR III KOTA PALEMBANG

AMANDA, TARISYA and Nasyaya, Annanda (2023) KUALITAS PELAYANAN ADMINISTRASI KEPENDUDUKAN PASCA PEMEKARAN KECAMATAN ILIR TIMUR III KOTA PALEMBANG. Undergraduate thesis, Sriwijaya University.

[thumbnail of RAMA_63201_07011381924176.pdf] Text
RAMA_63201_07011381924176.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (2MB) | Request a copy
[thumbnail of RAMA_63201_07011381924176_TURNITIN.pdf] Text
RAMA_63201_07011381924176_TURNITIN.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (9MB) | Request a copy
[thumbnail of RAMA_63201_07011381924176_2006098801_01_front_ref.pdf] Text
RAMA_63201_07011381924176_2006098801_01_front_ref.pdf - Accepted Version
Available under License Creative Commons Public Domain Dedication.

Download (1MB)
[thumbnail of RAMA_63201_07011381924176_2006098801_02.pdf] Text
RAMA_63201_07011381924176_2006098801_02.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (639kB) | Request a copy
[thumbnail of RAMA_63201_07011381924176_2006098801_03.pdf] Text
RAMA_63201_07011381924176_2006098801_03.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (500kB) | Request a copy
[thumbnail of RAMA_63201_07011381924176_2006098801_04.pdf] Text
RAMA_63201_07011381924176_2006098801_04.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (650kB) | Request a copy
[thumbnail of RAMA_63201_07011381924176_2006098801_05.pdf] Text
RAMA_63201_07011381924176_2006098801_05.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (389kB) | Request a copy
[thumbnail of RAMA_63201_07011381924176_2006098801_06_ref.pdf] Text
RAMA_63201_07011381924176_2006098801_06_ref.pdf - Bibliography
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (285kB) | Request a copy
[thumbnail of RAMA_63201_07011381924176_2006098801_07_lamp.pdf] Text
RAMA_63201_07011381924176_2006098801_07_lamp.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (908kB) | Request a copy

Abstract

The government as a provider of public services needed by the community must be responsible and continue to strive to provide the best service for the improvement of public services. Community satisfaction is a measure of the success of public services provided by public service providers. This research aims to find out how the implementation of Standard Operational Procedure (SOP) and the quality of public services in the field of population administration after expansion in Ilir Timur III District of Palembang City.This research uses descriptive qualitative method.Data collection is done by observation, interview, and documentation techniques. The results of this study indicate that the quality of public services in the field of post-expansion population administration in Ilir Timur III Subdistrict of Palembang City shows that service standards at the Ilir Timur III Subdistrict Office have been carried out in accordance with applicable procedures, but there are still several SOP indicators that have not been implemented properly, due to factors from external and internal to the District office. Keywords : service quality, Population Administration, Expansion

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Kualitas Pelayanan, administrasi kependudukan,Pemekaran,
Subjects: J Political Science > JF Political institutions (General) > JF1338-2112 Public administration
Divisions: 07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User: Tarisya Amanda
Date Deposited: 05 Apr 2023 05:02
Last Modified: 05 Apr 2023 05:02
URI: http://repository.unsri.ac.id/id/eprint/93338

Actions (login required)

View Item View Item