PENGARUH MOTIVASI PELAYANAN PUBLIK DAN PERSEPSI DUKUNGAN ORGANISASI TERHADAP KINERJA ASN DI PUSKESMAS OPI KECAMATAN JAKABARING KOTA PALEMBANG

SEPDIMIA, SHINTA DWIPERMATA and Prabujaya, Sena Putra (2023) PENGARUH MOTIVASI PELAYANAN PUBLIK DAN PERSEPSI DUKUNGAN ORGANISASI TERHADAP KINERJA ASN DI PUSKESMAS OPI KECAMATAN JAKABARING KOTA PALEMBANG. Undergraduate thesis, Sriwijaya University.

	Text RAMA_63201_07011281924072.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (2MB) | Request a copy
	Text RAMA_63201_07011281924072_TURNITIN.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (6MB) | Request a copy
	Text RAMA_63201_07011281924072_0005018705_01_front_ref.pdf - Accepted Version Available under License Creative Commons Public Domain Dedication. Download (787kB)
	Text RAMA_63201_07011281924072_0005018705_02.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (254kB) | Request a copy
	Text RAMA_63201_07011281924072_0005018705_03.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (172kB) | Request a copy
	Text RAMA_63201_07011281924072_0005018705_04.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (205kB) | Request a copy
	Text RAMA_63201_07011281924072_0005018705_05.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (54kB) | Request a copy
	Text RAMA_63201_07011281924072_0005018705_06_ref.pdf - Bibliography Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (124kB) | Request a copy
	Text RAMA_63201_07011281924072_0005018705_07_lamp.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (314kB) | Request a copy

Abstract

This study discusses how public service motivation and perceived organizational support affect employee performance. The tendency of public service motivation and perceptions of organizational support are thought to be able to encourage increased employee performance. Therefore, this study aims to determine, analyze and prove the effect of public service motivation and perceptions of organizational support on ASN performance at the Opi Health Center, Jakabaring District, Palembang City. This research is a quantitative study with a sampling technique using a total sampling technique with a total sample of 41 people who are ASN employees at the OPI Health Center, Jakabaring District, Palembang City. The analytical test tool used is SmartPLS version 3 with the SEM (Structural Equation Modeling) analysis method. Based on the results of this study it was found that public service motivation had a significant and positive effect on ASN performance and perceived organizational support had a significant and positive effect on ASN performance. This means that any increase that occurs in public service motivation and perceptions of organizational support, it will have an impact on higher employee performance. Public service motivation partially has a positive and significant effect on employee performance. This means that better employee performance can be improved by the role of public service motivation. Then, the perception of organizational support also partially has a positive and significant effect on employee performance. This means that better employee performance can be improved by the role of perceived organizational support.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Motivasi Pelayanan Publik, Persepsi Dukungan Organisasi, Kinerja
Subjects:	H Social Sciences > H Social Sciences (General) J Political Science > JA Political science (General) > JA1-92 Political science (General)
Divisions:	07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User:	Shinta Dwipermata Sepdimia
Date Deposited:	12 Apr 2023 04:19
Last Modified:	12 Apr 2023 04:19
URI:	http://repository.unsri.ac.id/id/eprint/95808

Actions (login required)

View Item