Items where Author is "PUTRI, ENGGI RIZANI"

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PUTRI, ENGGI RIZANI and Utama, Yadi and Putra, Pacu (2018) PENERAPAN E-CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) UNTUK MENINGKATKAN KUALITAS PELAYANAN PADA PELANGGAN MENGGUNAKAN METODE FRAMEWORK OF DYNAMIC CRM (STUDI KASUS: BAAN STORE PALEMBANG). Undergraduate thesis, Sriwijaya University.

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