ANALISIS PENGARUH STRATEGI KONTEN SOSIAL MEDIA TERHADAP APLIKASI LAYANAN STREAMING (STUDI PADA KONSUMEN INDONESIA)

KHAIRUNNISA, KHAIRUNNISA and Kurniawan, Dedy (2023) ANALISIS PENGARUH STRATEGI KONTEN SOSIAL MEDIA TERHADAP APLIKASI LAYANAN STREAMING (STUDI PADA KONSUMEN INDONESIA). Undergraduate thesis, Sriwijaya University.

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Abstract

Social media marketing is becoming a key strategy for streaming applications. This study analyzes the content strategy of the Instagram account @Netflixid and its impact on customer loyalty. The study uses a quantitative approach with an online survey as a data collection method and Structural Equation Modeling (SEM)-Partial Least Squares (PLS) as a research method. The results show that content that reflects the behavior of followers and is animated is preferred by Netflixid audiences. This content strategy also has a positive impact on customer loyalty.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Strategi Konten, Media Sosial, Layanan Streaming, Customer Loyalty, Instagram.
Subjects: T Technology > T Technology (General) > T58.5-58.64 Information technology > T58.5 General works Management information systems Cf. HD30.213 Industrial management Cf. HF5549.5.C6+ Communication in personnel management Cf. TS158.6 Automatic data collection systems (Production control)
Divisions: 09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User: Khairunnisa Khairunnisa
Date Deposited: 25 Jan 2024 03:35
Last Modified: 25 Jan 2024 03:35
URI: http://repository.unsri.ac.id/id/eprint/139623

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