PERBANDINGAN TINGKAT KEPUASAN PASIEN TERHADAP PENCABUTAN GIGI OLEH DOKTER GIGI DAN DOKTER GIGI MUDA DI RSKGM SUMSEL

BAYU, ANDIKA KRESNA and Setiaji, Sulistiawati and Idris, Haerawati (2019) PERBANDINGAN TINGKAT KEPUASAN PASIEN TERHADAP PENCABUTAN GIGI OLEH DOKTER GIGI DAN DOKTER GIGI MUDA DI RSKGM SUMSEL. Undergraduate thesis, Sriwijaya University.

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Abstract

The improvement of healthcare service quality would have an impact on revisit of patients in need of dental treatment. Patient satisfaction influences the recall of patients to seek dental treatment provided by operator. The purpose of this study was to see the comparison of patient satisfaction levels with tooth extraction services by dentist and dental co-assistant in the Rumah Sakit Khusus Gigi dan Mulut Provinsi Sumatera Selatan. The type of this study was observational analytical cross sectional method. The study was conducted to patients with tooth extraction by dentist and dental co-assistant in Rumah Sakit Khusus Gigi dan Mulut Provinsi Sumatera Selatan in total of 224 patients. The result showed that the average of dental satisfaction level by dentist was 7,25 and dental co-assistant was -1,74, with p value = 0,001 (p>0,005). It could be concluded that there was a significant difference of dental satisfaction level in patients with tooth extraction by dentist and dental co-assistant in Rumah Sakit Khusus Gigi dan Mulut Provinsi Sumatera Selatan. Key words: Dentist. Dental Co-Assistant, Dental Satisfaction, Extraction Teeth

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Dokter Gigi, Dokter Gigi Muda, Kepuasan Pasien, Pencabutan Gigi
Subjects: R Medicine > RK Dentistry > RK529-535 Oral surgery
Divisions: 04-Faculty of Medicine > 12201-Dentistry (S1)
Depositing User: Users 1089 not found.
Date Deposited: 07 Aug 2019 05:45
Last Modified: 07 Aug 2019 05:45
URI: http://repository.unsri.ac.id/id/eprint/2764

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