EVALUASI USER EXPERIENCE PADA WEBSITE hallo.palembang.go.id MENGGUNAKAN METODE HEURISTIC EVALUATION

TRIANGGE, UMI SAKINA ALFATH and Suarli, Pacu Putra (2020) EVALUASI USER EXPERIENCE PADA WEBSITE hallo.palembang.go.id MENGGUNAKAN METODE HEURISTIC EVALUATION. Undergraduate thesis, Sriwijaya University.

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Abstract

In this digital era, it also has an impact and influence in the field of government. The government is becoming more focused on advancing community services by implementing smart cities. To make Palembang a smart city, the Palembang City Government is trying to provide the best digital services for the community, one of which is by building a website hallo.palembang.go.id. On the other hand, with the development of the website, user experience has become a major determining factor in today's world, where user experience can support the success in building a website, that is, how users feel it. No exception websites built by governments such as hallo.palembang.go.id. Does the public service website can provide comfort when used and provide an interesting experience when the website is accessed by users. Therefore, it is necessary to evaluate the user experience of the website hallo.palembang.go.id using the Heuristic Evaluation method. Heuristic evaluation is the best usability evaluation method compared to other methods, because this method can find the level of problems that are difficult to find with other methods. The hallo.palembang.go.id website will be evaluated based on 10 standards or guidelines contained in the Heuristic Evaluation. Keywords : User Experience, Heuristic Evaluation, hallo.palembang.go.id,Evaluation

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: User Experience, Heuristic Evaluation (HE)
Subjects: Q Science > Q Science (General) > Q334-342 Computer science. Artificial intelligence. Algorithms. Robotics. Automation.
Divisions: 09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User: Users 6456 not found.
Date Deposited: 21 Jul 2020 03:21
Last Modified: 21 Jul 2020 03:21
URI: http://repository.unsri.ac.id/id/eprint/31429

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