ANALISIS FAKTOR PENCAPAIAN INDIKATOR KAPITASI BERBASIS PEMENUHAN KOMITMEN PELAYANAN (KBPKP) DI PUSKESMAS KOTA PALEMBANG

MUNAWARAH, SITI HALIMATUL and Misnaniarti, Misnaniarti and Isnurhadi, Isnurhadi (2019) ANALISIS FAKTOR PENCAPAIAN INDIKATOR KAPITASI BERBASIS PEMENUHAN KOMITMEN PELAYANAN (KBPKP) DI PUSKESMAS KOTA PALEMBANG. Master thesis, Sriwijaya University.

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Abstract

Achievement of the target indicators for Capitation Based on Fulfillment of Service Commitments (CIBFSC) in Public Health Center of Palembang is considered not optimal because most Public Health Center have not received 100% capitation payments because they cannot meet the three service commitment indicators. As many as 63% of Public Health Center did not meet the Contact Numbers indicator; 44% of Public Health Center did not meet the PROLANIS Participant Ratio indicator Routine Visit and 5% of Public Health Center did not meet the Non Specialistic Reference Ratio indicator. The purpose of this study was to analyze the Factors Achieving CIBFSC Indicators in Public Health Center of Palembang. The study design was cross sectional. The population in this study was taken in total sampling, namely 41 holders of the CIBFSC Public Health Center program in Palembang. The data in this study were taken through distributing questionnaires, interviews, and observations with univariate and bivariate data analysis. The results of the bivariate analysis of this study indicate that transmission (p = 0,000); clarity (p = 0.007); consistency (p = 0,000); staff (p = 0,000); information (p = 0.001); authority (p = 0.001); infrastructure (p = 1,000); commitment (p = 0,000); incentives (p = 0.056), Standard Operating Procedure (SOP) (p = 0.001); fragmentation (p = 0,000). The conclusions of the research show that there is a relationship between transmission, clarity, consistency, staff, information, authority, commitment, SOP, fragmentation towards Achievement of CIBFSC Indicators in Public Health Center of Palembang and there is no relationship between infrastructure and incentives for Achieving CIBFSC Indicators in Public Health Center of Palembang. The recommendations of this study suggest that BPJS Health and the Health Office need to hold regular meetings with the Public Health Center of Palembang to provide guidance, supervision, monitoring, and evaluation of the achievement of the CIBFSC indicator.

Item Type: Thesis (Master)
Uncontrolled Keywords: Pencapaian,Indikator KBPKP, Puskesmas
Subjects: R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Divisions: 10-Faculty of Public Health > 13101-Public Health Science (S2)
Depositing User: Users 1279 not found.
Date Deposited: 30 Aug 2019 06:26
Last Modified: 30 Aug 2019 06:26
URI: http://repository.unsri.ac.id/id/eprint/4084

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