GAYA KEPEMIMPINAN KASUBUR CUSTOMER CARE PT KERETA API DIVISI REGIONAL III PALEMBANG

FEBRIANTI, DWI and Putra, Raniasa and Musdalifah, Farisha Sestri (2021) GAYA KEPEMIMPINAN KASUBUR CUSTOMER CARE PT KERETA API DIVISI REGIONAL III PALEMBANG. Undergraduate thesis, Sriwijaya University.

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Abstract

Advanced companies rely heavily on a leader, the behavior of a leader greatly influences the performance of it’s employees based on the duties and implementation of each employee to be responsible for their respective duties, common goals to be achieved for the progress of the organization, leadership style is defined as a way that leaders interact with their subordinates, leadership style also affects how to communicate from a leader to his subordinates, depending on the nature and personality of a leader, this study is to determine how the leadership style Kasubur customer care PT Kereta Api Division III Palembang using qualitative methods and descriptive data types, data collection techniques are in depth interviews, observation, documentation, and literature, the results showed that the leadership style used by Kasubur customer care PT Kereta Api Regional Division III Palembang according to the theory used behavioural theory and the leadership style used by kasubur customer care is good quality.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Leadership Style, Kasubur Customer Care
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HE Transportation and Communications > HE1-9990 Transportation and communications
Divisions: Faculty of Social and Politic Science > 70201-Communication Science (S1)
Depositing User: Dwi Febrianti
Date Deposited: 23 Feb 2021 04:33
Last Modified: 23 Feb 2021 04:33
URI: http://repository.unsri.ac.id/id/eprint/43159

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