IMPLEMENTATION OF WEB-BASED KNOWLEDGE MANAGEMENT SYSTEM(KMS) USING CASE BASE REASONING (CBR) METHOD CASE STUDY: MOTOR VEHICLE SERVICE OF JAYA ABADI MOTOR GARAGE PALEMBAN

KOESUMA, AGUM and Tania, Ken Ditha and Hardiyanti, Dinna Yunika (2019) IMPLEMENTATION OF WEB-BASED KNOWLEDGE MANAGEMENT SYSTEM(KMS) USING CASE BASE REASONING (CBR) METHOD CASE STUDY: MOTOR VEHICLE SERVICE OF JAYA ABADI MOTOR GARAGE PALEMBAN. Undergraduate thesis, Sriwijaya University.

[img] Text
RAMA_57201_09031181320042.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (9MB) | Request a copy
[img] Text
RAMA_57201_09031181320042_TURNITIN.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (795kB) | Request a copy
[img]
Preview
Text
RAMA_57201_09031181320042_0018078502_0028068802_01_FRONT_REF.pdf - Accepted Version
Available under License Creative Commons Public Domain Dedication.

Download (1MB) | Preview
[img] Text
RAMA_57201_09031181320042_0018078502_0028068802_02.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (362kB) | Request a copy
[img] Text
RAMA_57201_09031181320042_0018078502_0028068802_03.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (993kB) | Request a copy
[img] Text
RAMA_57201_09031181320042_0018078502_0028068802_04.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (505kB) | Request a copy
[img] Text
RAMA_57201_09031181320042_0018078502_0028068802_05.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (10kB) | Request a copy
[img] Text
RAMA_57201_09031181320042_0018078502_0028068802_06_REF.pdf - Bibliography
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (13kB) | Request a copy
[img] Text
RAMA_57201_09031181320042_0018078502_0028068802_07_LAMP.pdf - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Public Domain Dedication.

Download (6MB) | Request a copy

Abstract

Jaya Abadi Motor Garage Palembang is a small and medium scale business engaged in service services and motorcycle spare parts trading.To improve competitiveness, improving service quality is carried out by increasing the knowledge of Garage employees. One way is to provide knowledge sharing systems Knowledge Management Systems (KMS).KMS was developed using the Case Base Reasoning (CBR) method and supported by the Nearst Neighbor Algorithm. This method can provide the right results for response to the problem, by calculating the level of similarity (distance) of a case with other cases based on defined attributes.In general, Knowledge Based guidelines are stored in the system. So that the Built KMS can help Jaya Abadi Motor Garage employees know the problems on motorbikes based on similarities with problems that have been solved before. With this management system, Jaya Abadi Motor Garage will be able to overcome the problems that exist in the Garage and improve the quality of its services to consumers. Keywords: Knowledge Management System, Case Base Reasoning, Nearst Neighbor Algorithm,Garage, PHP, MySQL

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Knowledge Management System, Case Base Reasoning,
Subjects: T Technology > T Technology (General) > T10.5-11.9 Communication of technical information
Divisions: 09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User: Agum Koesuma
Date Deposited: 30 Aug 2019 07:15
Last Modified: 05 Nov 2019 08:24
URI: http://repository.unsri.ac.id/id/eprint/5174

Actions (login required)

View Item View Item