EFEKTIVITAS PENYELESAIAN PIUTANG IURAN PADA BPJS KETENAGAKERJAAN CABANG KOTA PALEMBANG

MEILINDA, DINDA and Effendi, Sofyan and Martina, Martina (2021) EFEKTIVITAS PENYELESAIAN PIUTANG IURAN PADA BPJS KETENAGAKERJAAN CABANG KOTA PALEMBANG. Undergraduate thesis, Sriwijaya University.

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Abstract

This study discusses the Effectiveness of Contribution Receivable Settlement at the Palembang City Branch of BPJS Ketenagakerjaan. The purpose of this study is to determine the process of settlement of contribution receivables at BPJS Ketenagakerjaan Branch of Palembang city. This research method uses qualitative research methods with a descriptive approach. The data collection technique used is library research and direct research which includes interviews, observation, and documentation. The theory used in this research is Duncan's Theory of Effectiveness (in Steers, 1984: 53), which consists of 3 indicators, namely Goal Achievement, Integration and Adaptation. Based on the results of the study, it shows that the process of settlement of contribution receivables is still hampered by the lack of awareness of the BPJS Ketenagakerjaan registrants in Palembang City in paying dues arrears because BPJS is in accordance with government regulation Number 44 of 2015, The lack of information obtained from BPJS employees makes it difficult for participants to contact employees regarding arrears in dues and information that is too difficult to obtain from staff from accounts receivable management payment of arrears is even increasingly becoming. This research suggests BPJS Ketenagakerjaan Palembang City Branch to be able to provide good information and often answer complaints submitted by existing registrant participants. As well as providing as much detail as possible to convey the process of settling accounts receivable so that information can be spread evenly and to inform each other who wants to pay dues for the social security program to run better.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Efektivitas, Eefektivitas Penyelesaian Piutang Iuran Pada BPJS Ketenagakerjaan Cabang Kota Palembang
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HJ Public Finance > HJ9-9940 Public finance H Social Sciences > HJ Public Finance > HJ9701-9940 Public accounting. Auditing
Divisions:	07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User:	Dinda Meilinda
Date Deposited:	30 Sep 2021 02:12
Last Modified:	30 Sep 2021 02:12
URI:	http://repository.unsri.ac.id/id/eprint/55243

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