PENGARUH ELECTRONIC WORD OF MOUTH YANG DILAKUKAN AKUN INSTAGRAM @PROMOPALEMBANG TERHADAP MINAT BELI FOLLOWERS (STUDI PADA MASYARAKAT KECAMATAN ILIR TIMUR II PALEMBANG)

SYAMRIL, TASYA ADINDA and Nisyak, Hoirun and Pratiwi, Miftha (2022) PENGARUH ELECTRONIC WORD OF MOUTH YANG DILAKUKAN AKUN INSTAGRAM @PROMOPALEMBANG TERHADAP MINAT BELI FOLLOWERS (STUDI PADA MASYARAKAT KECAMATAN ILIR TIMUR II PALEMBANG). Undergraduate thesis, Sriwijaya University.

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Abstract

Penelitian ini berjudul “Pengaruh Electronic Word of Mouth yang Dilakukan Akun Instagram @promopalembang Terhadap Minat Beli Followers (Studi pada Masyarakat Kecamatan Ilir Timur II Palembang)”. Melalui metode kuantitatif, penelitian ini bertujuan untuk mengetahui bagaimana pengaruh antara Electronic Word of Mouth yang dilakukan oleh akun Instagram @promopalembang pada minat beli followers. Penelitian ini menggunakan teori Electronic Word of Mouth yang dikemukakan oleh Goyette et al. (2010), dengan menggunakan tiga dimensi di dalamnya, yakni Intensity, Valence of Opinion dan Content. Teknik pengumpulan data pada penelitian ini dilakukan dengan melalui studi dokumentasi dan penyebaran kuisioner secara daring melalui media sosial kepada 100 Masyarakat Kecamatan Ilir Timur II Palembang yang sesuai dengan kriteria penelitian yang telah ditentukan, yakni berada di rentan usia 18-24 tahun, merupakan pengguna aktif Instagram dan merupakan pengikut (followers) dari akun Instagram @promopalembang, sehingga menggunakan teknik non probability sampling. Berdasarkan koefisien determinasi (R Square), telah diperoleh nilai sebesar 0,625 dengan artian bahwa terdapat pengaruh Electronic Word of Mouth yang dilakukan akun Instagram @promopalembang terhadap minat beli followers sebesar 62,5%. Sedangkan 37,5% lainnya dipengaruhi oleh faktor lain. Kata kunci: Electronic Word of Mouth, Minat Beli, Akun Instagram @promopalembang

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Kata kunci: Electronic Word of Mouth, Minat Beli, Akun Instagram @promopalembang
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: 07-Faculty of Social and Politic Science > 70201-Communication Science (S1)
Depositing User: Tasya Adinda Syamril
Date Deposited: 02 Jun 2022 07:31
Last Modified: 02 Jun 2022 07:31
URI: http://repository.unsri.ac.id/id/eprint/71247

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