Items where Author is "ANANDA, RIZKY TRI"
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ANANDA, RIZKY TRI and Heroza, Rahmat Izwan (2021) PENERAPAN ELECTRONIC - CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) PADA SISTEM INFORMASI PELAYANAN PT. BERKAT KASIH TRI TUNGGAL DENGAN MENGGUNAKAN METODE SERVQUAL (SERVICE QUALITY). Undergraduate thesis, Sriwijaya University.