Items where Author is "ANGGRAINI, DWI SETIA"
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ANGGRAINI, DWI SETIA and Wedhasmara, Ari (2021) PENERAPAN CRM (CUSTOMER RELATIONSHIP MANAGEMENT) UNTUK MENINGKATKAN PELAYANAN PENJUALAN MENGGUNAKAN METODE SERVQUAL (SERVICE QUALITY) STUDI KASUS : TOKO NENG’S BAKERY. Undergraduate thesis, Sriwijaya University.