Items where Author is "LARASATI, RETNO"
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LARASATI, RETNO and Diah, Yuliansyah M. and Sofyan, Rusmiati (2013) PENGARUH KOMPETENSI KARYAWAN FRONTLINER TERHADAP EFEKTIVITAS PELAYANAN PADA PT BANK BTN (BANK TABUNGAN NEGARA) Tbk CABANG PALEMBANG. Undergraduate thesis, Sriwijaya University.