Items where Author is "MELIYANTI, SRI"
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MELIYANTI, SRI and Saptawan, Ardiyan (2024) KONTRIBUSI FAKTOR TANGIBLES, RELIABILITY, RESPONSIVENESS, ASSURANCE, DAN EMPATHY TERHADAP KUALITAS LAYANAN DI PT. BANK TABUNGAN NEGARA (PERSERO) TBK KANTOR CABANG PALEMBANG. Undergraduate thesis, Sriwijaya University.