ANALISIS KEPUASAN PADA SISTEM INFORMASI AKADEMIK PONDOK PESANTREN MENGGUNAKAN SYSTEM USABILITY SCALE (STUDI KASUS : SIAKAD PONDOK PESANTREN MIFTAHUL JANNAH PENINJAUAN)

ISMAIL, AHMAD ARRIJAL and Sanjaya, Muhammad Rudi (2024) ANALISIS KEPUASAN PADA SISTEM INFORMASI AKADEMIK PONDOK PESANTREN MENGGUNAKAN SYSTEM USABILITY SCALE (STUDI KASUS : SIAKAD PONDOK PESANTREN MIFTAHUL JANNAH PENINJAUAN). Undergraduate thesis, Sriwijaya University.

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Abstract

This study analyzes user satisfaction with the Academic Information System (SIAKAD) at Miftahul Jannah Islamic Boarding School using the System Usability Scale (SUS). Questionnaires were distributed to teachers, students, and student guardians, with a total of 146 respondents. The final SUS score obtained is 70.72, indicating a fairly good system performance but requires improvement. The system is categorized as C in Grade category, "Ok" in Adjective category, "Marginally Acceptable" in Acceptability category, and "Passive" in Net Promoter Score (NPS) category. It is important to increase the satisfaction and loyalty of Academic Information System users by focusing on improving functionality, acceptance levels, and validating and improving a more specific satisfaction rating scale.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Siakad, Kepuasan Pengguna, System Usability Scale, Website
Subjects:	Q Science > Q Science (General) > Q334-342 Computer science. Artificial intelligence. Algorithms. Robotics. Automation. Q Science > Q Science (General) > Q350-390 Information theory
Divisions:	09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User:	Ahmad Arrijal Ismail
Date Deposited:	20 Jul 2024 09:31
Last Modified:	20 Jul 2024 09:31
URI:	http://repository.unsri.ac.id/id/eprint/151760

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