IMPLEMENTASI METODE TASK CENTERED SYSTEM DESIGN PADA PERANCANGAN USER INTERFACE LAYANAN SHARED-SERVICE (SS) ICT (Studi Kasus : PT Kilang Pertamina Internasional RU III Plaju)

MAULIDINA, ENNISA and Suarli, Pacu Putra (2025) IMPLEMENTASI METODE TASK CENTERED SYSTEM DESIGN PADA PERANCANGAN USER INTERFACE LAYANAN SHARED-SERVICE (SS) ICT (Studi Kasus : PT Kilang Pertamina Internasional RU III Plaju). Undergraduate thesis, Sriwijaya University.

	Text RAMA_57201_09031382126164.pdf Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (5MB) | Request a copy
	Text RAMA_57201_09031382126164_TURNITIN.pdf Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (9MB) | Request a copy
	Text RAMA_57201_09031382126164_0018128901_01_front_ref.pdf Available under License Creative Commons Public Domain Dedication. Download (1MB)
	Text RAMA_57201_09031382126164_0018128901_02.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (257kB) | Request a copy
	Text RAMA_57201_09031382126164_0018128901_03.pdf Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (242kB) | Request a copy
	Text RAMA_57201_09031382126164_0018128901_04.pdf Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (2MB) | Request a copy
	Text RAMA_57201_09031382126164_0018128901_05.pdf Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (154kB) | Request a copy
	Text RAMA_57201_09031382126164_0018128901_06_ref.pdf - Bibliography Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (167kB) | Request a copy
	Text RAMA_57201_09031382126164_0018128901_07_lamp.pdf Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (1MB) | Request a copy

Abstract

The development of digital technology and the internet has made it easier to access information through an intuitive UI. PT Kilang Pertamina International, as a company in the oil and gas sector, has utilized this technology to help improve operational efficiency, including its Shared-Service (SS) ICT services. However, the current system interface is not yet optimal, causing discomfort and reducing efficiency. This study aims to redesign the Shared-Service (SS) ICT system using the Task-Centered System Design (TCSD) method, which focuses on identifying user needs and developing task-based designs. Through interviews and observations with IT dashboard administrators or employees, as well as staff from the Shared-Service Center (SSC) ICT at Plaju, the design results were evaluated using the Maze platform, achieving a usability score of 82. This indicates that the resulting UI is viable and meets user expectations. These results are expected to improve user experience and operational efficiency within the company. Keywords: User Interface, Shared-Service, Task Centered System Design (TCSD), Usability, PT Kilang Pertamina

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	User Interface, Shared-Service, Task Centered System Design (TCSD), Usability, PT Kilang Pertamina
Subjects:	T Technology > T Technology (General) > T1-995 Technology (General) T Technology > T Technology (General) > T58.4 Managerial control systems Information technology. Information systems (General) T Technology > T Technology (General) > T58.5-58.64 Information technology > T58.5 General works Management information systems Cf. HD30.213 Industrial management Cf. HF5549.5.C6+ Communication in personnel management Cf. TS158.6 Automatic data collection systems (Production control)
Divisions:	09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User:	Ennisa Maulidina
Date Deposited:	09 Jan 2025 08:44
Last Modified:	09 Jan 2025 08:44
URI:	http://repository.unsri.ac.id/id/eprint/162771

Actions (login required)

View Item