Analysis of Service Quality with Intellectual Capital and Social Capital through the Quality of Human Resources which has an Impact on Customer Satisfaction (Similarity)

Lionardo, Andries (2021) Analysis of Service Quality with Intellectual Capital and Social Capital through the Quality of Human Resources which has an Impact on Customer Satisfaction (Similarity). IEOM Society International.

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Analysis of Service Quality with Intellectual Capital and Social Capital through the Quality of Human Resources which has an Impact on Customer Satisfaction.pdf - Published Version

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Item Type: Other
Subjects: H Social Sciences > HM Sociology > HM786-806 Organizational sociology. Organization theory
Divisions: 07-Faculty of Social and Politic Science > 70201-Communication Science (S1)
Depositing User: Dr Andries Lionardo
Date Deposited: 11 Apr 2023 08:54
Last Modified: 11 Apr 2023 08:54
URI: http://repository.unsri.ac.id/id/eprint/93151

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