Lionardo, Andries (2021) Analysis of Service Quality with Intellectual Capital and Social Capital through the Quality of Human Resources which has an Impact on Customer Satisfaction (Similarity). IEOM Society International.
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Analysis of Service Quality with Intellectual Capital and Social Capital through the Quality of Human Resources which has an Impact on Customer Satisfaction.pdf - Published Version Download (1MB) |
Item Type: | Other |
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Subjects: | H Social Sciences > HM Sociology > HM786-806 Organizational sociology. Organization theory |
Divisions: | 07-Faculty of Social and Politic Science > 70201-Communication Science (S1) |
Depositing User: | Dr Andries Lionardo |
Date Deposited: | 11 Apr 2023 08:54 |
Last Modified: | 11 Apr 2023 08:54 |
URI: | http://repository.unsri.ac.id/id/eprint/93151 |
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