Similarity result of_Antecedents of e-government perceived net benefits: a study of e-filing in Indonesia

Putra, Raniasa and Sobri, Kiagus Muhammad and Azhar, Azhar and Santoso, Anang Dwi (2023) Similarity result of_Antecedents of e-government perceived net benefits: a study of e-filing in Indonesia. Turnitin Universitas Sriwijaya. (Submitted)

Text Antecedents of e-government perceived net benefits- a study of e-filing in Indonesia.pdf - Other Download (2MB)

Abstract

Given that electronic filing is one of the earliest e-government services in Indonesia, additional research is needed to determine the antecedents of service users’ perceived net benefit. The e-government system success model by DeLone and McLean was used in this study, however trust factors were added to the government, technology, and e-government websites as antecedents. 195 individual taxpayers were sent a questionnaire including 39 statements as part of the study examination. Data were analyzed using structural equation model-partial least square (SEM-PLS) with the assistance of WarpPLS. This study concludes that these three antecedents determine the success of the e-government system, and thus that e-government development is the integration of trust in government, which is built by increasing its credibility in the eyes of the public, trust in technology, which can be accomplished through education, and trust in e-government websites, which can be accomplished by consistently improving the security and quality of government website services.

Item Type:	Other
Subjects:	#3 Repository of Lecturer Academic Credit Systems (TPAK) > Results of Ithenticate Plagiarism and Similarity Checker
Divisions:	07-Faculty of Social and Politic Science > 63101-Public Administration (S2)
Depositing User:	Raniasa Putra
Date Deposited:	07 May 2023 23:12
Last Modified:	07 May 2023 23:12
URI:	http://repository.unsri.ac.id/id/eprint/100281

Actions (login required)

View Item