INOVASI PELAYANAN PUBLIK PADA APLIKASI AKSELERASI SISTEM TATA KELOLA POKOK PIKIRAN (AKSIS TAKEPO) DI SEKRETARIAT DPRD PROVINSI SUMATERA SELATAN

FERDINA, SANYYA AMANDA and Budiyanto, Muhammad Nur (2023) INOVASI PELAYANAN PUBLIK PADA APLIKASI AKSELERASI SISTEM TATA KELOLA POKOK PIKIRAN (AKSIS TAKEPO) DI SEKRETARIAT DPRD PROVINSI SUMATERA SELATAN. Undergraduate thesis, Sriwijaya University.

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Abstract

This research is entitled "Public Service Innovation in the Main Idea Management System Acceleration Application (Aksis Takepo) at the DPRD Secretariat of South Sumatra Province. The purpose of this research is to find out how to evaluate Public Service Innovation in the “Aksis Takepo” Application in the DPRD of South Sumatra Province and to find out the factors What Drives and Hinders Public Service Innovation in the “Aksis Takepo” Application at the DPRD Secretariat of South Sumatra Province. This research uses a qualitative descriptive method. This study uses the Concept of Quality of Innovation in the theory of Measuring the quality of e-government from the user perspective. The results of this study found that the application of the “Aksis Takepo” has several evaluations, supporting factors & inhibiting factors in the implementation process. However, as a Public Service Innovation it can be said that it is quite satisfying for the community because it provides ease of access to use, useful features and a fast response in every report sent.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Inovasi, Pelayanan Publik, Aksis Takepo
Subjects:	J Political Science > JF Political institutions (General) > JF1338-2112 Public administration
Divisions:	07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User:	Sanyya Amanda Ferdina
Date Deposited:	02 Aug 2023 02:00
Last Modified:	02 Aug 2023 02:00
URI:	http://repository.unsri.ac.id/id/eprint/124264

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