PENERAPAN SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (SOCIAL CRM) SEBAGAI UPAYA MEMPROMOSIKAN PRODUK TOKO PAKAIAN NIBRA’S HOUSE SUKARAMI PALEMBANG

SIREGAR, ANNISA Y and Ibrahim, Ali (2023) PENERAPAN SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (SOCIAL CRM) SEBAGAI UPAYA MEMPROMOSIKAN PRODUK TOKO PAKAIAN NIBRA’S HOUSE SUKARAMI PALEMBANG. Undergraduate thesis, Sriwijaya University.

	Text RAMA_57201_09031281924033.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (23MB) | Request a copy
	Text RAMA_57201_09031281924033_TURNITIN.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (15MB) | Request a copy
	Text RAMA_57201_09031281924033_0021078402_01_front_ref.pdf - Accepted Version Available under License Creative Commons Public Domain Dedication. Download (5MB)
	Text RAMA_57201_09031281924033_0021078402_02.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (5MB) | Request a copy
	Text RAMA_57201_09031281924033_0021078402_03.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (1MB) | Request a copy
	Text RAMA_57201_09031281924033_0021078402_04.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (9MB) | Request a copy
	Text RAMA_57201_09031281924033_0021078402_05.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (203kB) | Request a copy
	Text RAMA_57201_09031281924033_0021078402_06_ref.pdf - Bibliography Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (1MB) | Request a copy
	Text RAMA_57201_09031281924033_0021078402_07_lamp.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (1MB) | Request a copy

Abstract

Nibra's House Sukarami Palembang is a store that runs in the Muslim clothing and equipment business and it has not yet maximized its promotional endeavors for its products. Consequently, Social Customer Relationship Management (Social CRM) is introduced with the objective of enhancing the product promotion services offered by Nibra's House Sukarami Palembang. The developed system uses the FAST system development method and utilize social media platforms: Facebook and Instagram of Nibra's House Sukarami Palembang. The outcomes of this study are a website-based Social CRM system that supports customer relationship management via the utilization of the social media platforms Facebook and Instagram.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Promosi Produk, Pelanggan, Social CRM
Subjects:	T Technology > T Technology (General) > T1-995 Technology (General)
Divisions:	09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User:	Annisa Yasmin Siregar
Date Deposited:	26 Jan 2024 05:19
Last Modified:	26 Jan 2024 05:19
URI:	http://repository.unsri.ac.id/id/eprint/139940

Actions (login required)

View Item