HUBUNGAN KUALITAS PELAYANAN GIZI DENGAN TINGKAT KEPUASAN PASIEN RAWAT INAP KELAS III DI RSUD SITI FATIMAH AZ-ZAHRA PROVINSI SUMATERA SELATAN

CAHYATI, WARNA and Sari, Indah Purnama (2024) HUBUNGAN KUALITAS PELAYANAN GIZI DENGAN TINGKAT KEPUASAN PASIEN RAWAT INAP KELAS III DI RSUD SITI FATIMAH AZ-ZAHRA PROVINSI SUMATERA SELATAN. Undergraduate thesis, Sriwijaya University.

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Abstract

Home a hospital is a healthcare facility that offers comprehensive medical services services, such as inpatient care, outpatient care, and emergency care. Hospitals public hospitals provide treatment for different types of illnesses, and these facilities are tasked with meeting the needs of patients and helping them overcome their problems. Are tasked with meeting the needs of patients and helping them overcome their health problems.their health problems. This study aims to determine the relationship between the quality of nutrition services with the level of satisfaction of inpatients at Siti Fatimah Az-Zahra Hospital, South Sumatra Province. This study used a cross-sectional design method with a sample of class III inpatients. The study was conducted on 66 class III inpatients who were carried out by purposive sampling. The analysis performed was univariate and bivariate analysis with chi square test. Based on the results showed that as many as 47 respondents (71.2%) were satisfied with the nutrition services provided and as many as 41 respondents (62.1%) received good quality nutrition services. In this study, it was obtained with a value of p = 0.016, which means that there is a significant relationship between the quality of nutrition services and the level of patient satisfaction. This study is expected to maintain the quality of nutrition services and even improve the quality of nutrition services from the dimensions of responsiveness such as responsiveness in responding to patient complaints and being able to provide solutions to patient complaints so that patients feel satisfied with the health services provided by the hospital.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Kepuasan pasien, Kualitas pelayanan gizi, Rawat inap
Subjects:	R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Divisions:	10-Faculty of Public Health > 13211-Nutrition Science (S1)
Depositing User:	Warna Cahyati
Date Deposited:	23 Oct 2024 03:07
Last Modified:	23 Oct 2024 03:07
URI:	http://repository.unsri.ac.id/id/eprint/158817

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