PENGARUH MANAJEMEN KUALITAS PROSES TERHADAP KINERJA KUALITAS PRODUK YANG DIMODERASI OLEH SISTEM PENGENDALIAN MANAJEMEN

PUTRI, ADELIANE NABILA and Dewi, Kencana and Soediro, Achmad (2020) PENGARUH MANAJEMEN KUALITAS PROSES TERHADAP KINERJA KUALITAS PRODUK YANG DIMODERASI OLEH SISTEM PENGENDALIAN MANAJEMEN. Undergraduate thesis, Sriwijaya University.

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Abstract

This study aims to provide empirical evidence to determine whether the goals, feedback and incentive moderating influence of the process quality management to the internal quality and external quality. The object of this research is a medium-and large-scale manufacturing in the region of Sumatera Selatan Province. Subjects were division or department with simple random sampling method obtained total sample of 31 questionnaires out of 63 questionnaires distributed. Data analysis was performed by using a model of moderate regression analysis (MRA). The result showed that goals moderate the influence of the process quality management for internal and external quality. Feedback does not moderate the influence of the process quality management for internal and external quality. Incentive moderate the influence of the process quality management for internal but have no effect on external quality.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	goal, feedback, incentive, manajemen kualitas proses, kualitas internal, kualitas eksternal, perusahaan manufaktur skala besar dan menengah di provinsi Sumatera Selatan
Subjects:	H Social Sciences > HB Economic Theory > HB1-3840 Economic theory. Demography
Divisions:	01-Faculty of Economics > 62201-Accounting (S1)
Depositing User:	Users 8896 not found.
Date Deposited:	18 Nov 2020 02:34
Last Modified:	18 Nov 2020 02:34
URI:	http://repository.unsri.ac.id/id/eprint/37659

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