PENGARUH PERSEPSI KEMUDAHAN PENGGUNAAN, KEAMANAN DAN KERAHASIAAN WAJIB PAJAK TERHADAP KEPUASAN PENGGUNAAN E-FILING (STUDI EMPIRIS DI KPP PRATAMA PALEMBANG ILIR BARAT)

APRILIANI, PUTRI and Daud, Rochmawati and Aryanto, Aryanto (2021) PENGARUH PERSEPSI KEMUDAHAN PENGGUNAAN, KEAMANAN DAN KERAHASIAAN WAJIB PAJAK TERHADAP KEPUASAN PENGGUNAAN E-FILING (STUDI EMPIRIS DI KPP PRATAMA PALEMBANG ILIR BARAT). Undergraduate thesis, Sriwijaya University.

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Abstract

This study aims to determine the effect of perceptions of ease of use, security and confidentiality of taxpayers on satisfaction with the use of e-filing (Empirical Study at KPP Pratama Palembang Ilir Barat). The population in this study are individual taxpayers who use e-filing totaling 44,570 taxpayers. Based on the criteria of purposive sampling method, the sample taken was 193 people. The data collection technique was done by means of a questionnaire. Data analysis method using multiple linear regression model. The results of this study indicate that the perception of ease of use, security and confidentiality of taxpayers has a significant effect on satisfaction with the use of e-filing.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Pengaruh Persepsi Kemudahan Penggunaan, Keamanan dan Kerahasiaan Wajib Pajak Terhadap Kepuasan Penggunaan E-Filing
Subjects:	H Social Sciences > HG Finance > HG1706-1708 Accounting. Bookkeeping
Divisions:	01-Faculty of Economics > 62201-Accounting (S1)
Depositing User:	Putri Apriliani
Date Deposited:	12 Oct 2021 08:31
Last Modified:	12 Oct 2021 08:31
URI:	http://repository.unsri.ac.id/id/eprint/55797

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