Lionardo, Andries (2021) Analysis of Service Quality with Intellectual Capital and Social Capital through the Quality of Human Resources which has an Impact on Customer Satisfaction. Proceedings of the 11th Annual International Conference on Industrial Engineering and Operations Management Singapore.
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25. Analysis of Service Quality with Intellectual Capital and Social Capital through the Quality of Human Resources which has an Impact on Customer Satisfaction.pdf - Published Version Download (1MB) |
Item Type: | Article |
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Subjects: | H Social Sciences > HM Sociology > HM786-806 Organizational sociology. Organization theory |
Divisions: | 07-Faculty of Social and Politic Science > 70201-Communication Science (S1) |
Depositing User: | Dr Andries Lionardo |
Date Deposited: | 13 Apr 2023 03:12 |
Last Modified: | 13 Apr 2023 03:12 |
URI: | http://repository.unsri.ac.id/id/eprint/93157 |
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