PENERAPAN E-GOVERNMENT MELALUI PENGGUNAAN WEBSITE DALAM UPAYA MENINGKATKAN PELAYANAN PUBLIK DI DINAS KEPENDUDUKAN DAN PENDACATATAN SIPIL KABUPATEN OGAN ILIR

GINTING, LAURA SELVIANA and Ermanovida, Ermanovida (2023) PENERAPAN E-GOVERNMENT MELALUI PENGGUNAAN WEBSITE DALAM UPAYA MENINGKATKAN PELAYANAN PUBLIK DI DINAS KEPENDUDUKAN DAN PENDACATATAN SIPIL KABUPATEN OGAN ILIR. Undergraduate thesis, Sriwijaya University.

	Text RAMA_63201_07011281924108.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (3MB) | Request a copy
	Text RAMA_63201_07011281924108_TURNITIN.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (6MB) | Request a copy
	Text RAMA_63201_07011281924108_0019116902_01_front_ref.pdf - Accepted Version Available under License Creative Commons Public Domain Dedication. Download (1MB)
	Text RAMA_63201_07011281924108_0019116902_02.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (302kB) | Request a copy
	Text RAMA_63201_07011281924108_0019116902_03.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (86kB) | Request a copy
	Text RAMA_63201_07011281924108_0019116902_04.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (554kB) | Request a copy
	Text RAMA_63201_07011281924108_0019116902_05.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (53kB) | Request a copy
	Text RAMA_63201_07011281924108_0019116902_06_ref.pdf - Bibliography Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (115kB) | Request a copy
	Text RAMA_63201_07011281924108_0019116902_07_lamp.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (1MB) | Request a copy

Abstract

ABSTRAK Penelitian ini berjudul “Penerapan E-Government Melalui Penggunaan Website Dalam Upaya Meningkatkan Pelayanan Publik Di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Ogan Ilir”. Permasalahan pada penelitian ini yaitu masih adanya masyarakat yang tidak mengetahui mengenai sistem pelayanan daring serta jumlah masyarakat yang mengajukan pelayanan daring lebih sedikit daripada luring. Tujuan penelitian ini adalah untuk mengetahui apakah penerapan e-government melalui penggunaan website sudah maksimal atau belum dengan merujuk pada teori electronic e-government oleh Richardus Eko Indrajit yaitu Support, Capacity, dan Value. Metode penelitian ini adalah kualitatif. Hasil Penelitian ini adalah penerapan e-government sudah baik dilihat dari ketiga dimensinya, namun masih ada yang perlu ditingkatkan pada indikator sosialisasi, karena masih banyak masyarakat yang belum mengetahui mengenai pelayanan secara daring. Kata Kunci: Penerapan E-Government, Penggunaan Website, Pelayanan Publik, Dinas Kependudukan dan Pencatatan Sipil Kabupaten Ogan Ilir. ABSTRACT This research is entitled "Implementation of E-Government Through the Use of Websites in Efforts to Improve Public Services at the Office of Population and Civil Registration of Ogan Ilir Regency". The problem in this research is that there are still people who do not know about the online service system and the number of people who apply for online services is less than offline. The purpose of this study is to find out whether the implementation of e-government through the use of websites has been maximized or not by referring to the theory of electronic e-government by Richardus Eko Indrajit namely Support, Capacity, and Value. This research method is qualitative. The results of this research are the implementation of e-government has been good in terms of all three dimensions, but there is still something that needs to be improved on the socialization indicator, because there are still many people who do not know about online services.. Keywords: Implementation of E-Government, Use of Websites, Public Services, Population and Civil Registration Office in Ogan Ilir Regency.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Penerapan E-Government, Penggunaan Website, Pelayanan Publik, Dinas Kependudukan dan Pencatatan Sipil Kabupaten Ogan Ilir
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	07-Faculty of Social and Politic Science > 63201-State Administration (S1)
Depositing User:	Laura Selviana Ginting
Date Deposited:	31 May 2023 05:00
Last Modified:	31 May 2023 05:00
URI:	http://repository.unsri.ac.id/id/eprint/106225

Actions (login required)

View Item