RAMADHAN, MUHAMMAD GILANG and Oktadini, Nabila Rizky (2024) ANALISIS USER EXPERIENCE PADA APLIKASI MYPERTAMINA MENGGUNAKAN METODE USER EXPERIENCE QUESTIONNAIRE (UEQ). Undergraduate thesis, Sriwijaya University.
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Abstract
MyPertamina is an application launched by PT Pertamina (Persero) in 2017. Although the MyPertamina application has many programs that should be able to facilitate the community but unfortunately the rating of this application is still bad, namely 3.3 on a scale of 5 on Google PlayStore from hundreds of thousands of user reviews both android and ios this application has negative reviews. This user experience (UX) analysis is needed. User Experience Questionnaire (UEQ) is the right method in this research. Because this method interacts directly with what users feel when operating the MyPertamina application. There are 6 variables namely attractiveness, stimulation, and novelty that have a value (above average) except perspicuity and dependability (below average), and there is an average scale of three aspects and a value of Pragmatic Quality 1.11 (positive),Hedonic Quality 0.93 (positive), and Attractiveness 1.21 (positive).
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Uncontrolled Keywords: | MyPertamina, UEQ, User Experience |
| Subjects: | Q Science > Q Science (General) > Q1-390 Science (General) > Q223.M517 Science -- Information services. Information storage and retrieval systems --Science. Q Science > Q Science (General) > Q350-390 Information theory |
| Divisions: | 09-Faculty of Computer Science > 57201-Information Systems (S1) |
| Depositing User: | MUHAMMAD GILANG RAMADHAN |
| Date Deposited: | 25 Jan 2024 04:04 |
| Last Modified: | 25 Jan 2024 04:04 |
| URI: | http://repository.unsri.ac.id/id/eprint/139756 |
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