EVALUASI TINGKAT KEPUASAN PENGGUNA PADA APLIKASI RUANG GURU DAN TENAGA KEPENDIDIKAN (GTK) DENGAN METODE PIECES FRAMEWORK

RIZKIANSYAH, MUHAMMAD and Indah, Dwi Rosa (2025) EVALUASI TINGKAT KEPUASAN PENGGUNA PADA APLIKASI RUANG GURU DAN TENAGA KEPENDIDIKAN (GTK) DENGAN METODE PIECES FRAMEWORK. Undergraduate thesis, Sriwijaya University.

Preview	Text RAMA_57201_09031182126031_cover.jpg - Accepted Version Available under License Creative Commons Public Domain Dedication. Download (552kB) | Preview
	Text RAMA_57201_09031182126031.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (4MB) | Request a copy
	Text RAMA_57201_09031182126031_TURNITIN.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (5MB) | Request a copy
	Text RAMA_57201_09031182126031_0013018204_01_front_ref.pdf - Accepted Version Available under License Creative Commons Public Domain Dedication. Download (644kB)
	Text RAMA_57201_09031182126031_0013018204_02.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (309kB) | Request a copy
	Text RAMA_57201_09031182126031_0013018204_03.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (190kB) | Request a copy
	Text RAMA_57201_09031182126031_0013018204_04.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (291kB) | Request a copy
	Text RAMA_57201_09031182126031_0013018204_05.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (32kB) | Request a copy
	Text RAMA_57201_09031182126031_0013018204_06_ref.pdf - Bibliography Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (156kB) | Request a copy
	Text RAMA_57201_09031182126031_0013018204_07_lamp.pdf - Accepted Version Restricted to Repository staff only Available under License Creative Commons Public Domain Dedication. Download (3MB) | Request a copy

Abstract

The Ruang Guru and Tenaga Kependidikan (GTK) application, formerly known as Merdeka Mengajar, was developed to support the implementation of the Merdeka Curriculum. However, several challenges remain in its usage, such as slow system performance, inaccurate search results, and compatibility issues across devices. This study aims to evaluate user satisfaction with the Ruang GTK application using the PIECES Framework, which analyzes six key aspects: Performance, Information, Economics, Control and Security, Efficiency, and Service. This research employs a quantitative approach by distributing questionnaires to 150 teachers in Jambi Province. Based on the research findings using the PIECES method, the results indicate that the Ruang GTK application falls into the "SATISFIED" category across all variables, with Performance scoring an average satisfaction level of 3.73, Information and Data 4.10, Economics 4.10, Control and Security 4.07, Efficiency 4.09, and Service 4.07. Although the study reveals a relatively high level of user satisfaction, the Performance aspect of the application still requires improvements in system stability, access speed, and optimization across various devices. This evaluation is expected to serve as a suggestion from the author to improve the quality of services and the effectiveness of the Ruang GTK application as a more optimal tool for educators in Indonesia, particularly in supporting the teaching, learning, and creative processes in an inclusive and simplified manner.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Evaluasi, Kepuasan Pengguna, PIECES Framework, Ruang GTK, Kurikulum Merdeka.
Subjects:	T Technology > T Technology (General) > T1-995 Technology (General) > T18 Modern T Technology > T Technology (General) > T58.4 Managerial control systems Information technology. Information systems (General)
Divisions:	09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User:	Muhammad Rizkiansyah
Date Deposited:	30 Apr 2025 03:30
Last Modified:	30 Apr 2025 03:30
URI:	http://repository.unsri.ac.id/id/eprint/171027

Actions (login required)

View Item