PENERAPAN KNOWLEDGE MANAGEMENT SYSTEM (KMS) MENGUNAKAN METODE AFTER ACTION REVIEW DAN CASE BASED REASONING PADA PERUM DAMRI CABANG KOTA PALEMBANG

INDAH, NOVIA RISKY AWAL and Tania, Ken Ditha (2020) PENERAPAN KNOWLEDGE MANAGEMENT SYSTEM (KMS) MENGUNAKAN METODE AFTER ACTION REVIEW DAN CASE BASED REASONING PADA PERUM DAMRI CABANG KOTA PALEMBANG. Undergraduate thesis, Sriwijaya University.

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Abstract

DAMRI Public Company is a company that has the main task of carrying out the transportation of passengers and goods on the road using a motorized vehicle. One of the branches is DAMRI Public company Palembang branch. The problem that occurs is due to the absence of a mechanism to manage knowledge, so that it can be said that the Palembang City branch of Perum DAMRI will lose knowledge assets. From these problems a Knowledge Management System is produced which can manage employee knowledge and provide solutions to employee problems. The system was created using the After Action Review and Case Based Reasoning methods. The Knowledge Management System is built using a 10-Step KM Roadmap and the Knowledge stored in the system is business field knowledge.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Knowledge management system(KMS), After Action Review(AAR), Case Based Reasoning(CBR), 10-Step KM Roadmap
Subjects:	T Technology > T Technology (General) > T175-178 Industrial research. Research and development > T175.5 Management. Organization
Divisions:	09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User:	Users 9873 not found.
Date Deposited:	19 Jan 2021 03:29
Last Modified:	19 Jan 2021 03:29
URI:	http://repository.unsri.ac.id/id/eprint/40300

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