PENERAPAN KNOWLEDGE MANAGEMENT SYSTEM MENGGUNAKAN CASE BASED REASONING (CBR) BERBASIS PROGRESSIVE WEB APP ( STUDI KASUS : UNIT KERJA TRAINING DEPARTEMENT PT SANTAI BERKUALITAS SYBERINDO )

PUTRA, YOGI MAHA and Ditha Tania, Ken (2023) PENERAPAN KNOWLEDGE MANAGEMENT SYSTEM MENGGUNAKAN CASE BASED REASONING (CBR) BERBASIS PROGRESSIVE WEB APP ( STUDI KASUS : UNIT KERJA TRAINING DEPARTEMENT PT SANTAI BERKUALITAS SYBERINDO ). Undergraduate thesis, Sriwijaya University.

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Abstract

The application of knowledge management and technology has roles and benefits for business processes in companies. PT Santai Berkualitas Syberindo has a lot of knowledge that can be utilized to carry out existing business processes, especially in the training department in providing services. So the company needs a Knowledge Management System (KMS) so that the process of sharing knowledge and reusing stored knowledge can be carried out. This study uses the Case Based Reasoning method which is implemented into the system, where the stages contained in the method are used to create a solution search feature for new problems (target case) with old cases that have occurred before (source case) and a simple coefficient matching algorithm for look for the degree of similarity of cases based on the characteristics of the cases being compared. In addition, the KMS that was built implements a Progressive Web App (PWA) so that the system has a feature to access data when the network is unstable or offline and the system can be installed like a native application. Testing in this study uses a black box as a feature test for KMS functional requirements and PWA-based system testing uses chrome devtools to ensure data can be accessed quickly even when offline. The results of the tests carried out in this study conclude that the designed system has been able to facilitate the needs of system users and the implementation of PWA in the system as planned.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Knowledge, Knowledge Management System, UML, Progressive Web App
Subjects: T Technology > T Technology (General) > T58.6-58.62 Management information systems > T58.6 General works Industrial engineering Information technology. Information systems (General) Management information systems -- Continued
Divisions: 09-Faculty of Computer Science > 57201-Information Systems (S1)
Depositing User: Yogi Maha Putra
Date Deposited: 06 Apr 2023 07:29
Last Modified: 06 Apr 2023 07:29
URI: http://repository.unsri.ac.id/id/eprint/93588

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