PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP KEPUASAN KONSUMEN (STUDI PADA PENGGUNA SKINTIFIC 5X CERAMIDE BARRIER MOISTURIZER GEL DI KOTA PALEMBANG)

ISNANI, NADYA RIZKY and Maulana, Ahmad (2024) PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP KEPUASAN KONSUMEN (STUDI PADA PENGGUNA SKINTIFIC 5X CERAMIDE BARRIER MOISTURIZER GEL DI KOTA PALEMBANG). Undergraduate thesis, Sriwijaya University.

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Abstract

Penelitian ini dilakukan untuk menganalisis Pengaruh Kualitas Produk dan Harga Terhadap Kepuasan Konsumen (Studi pada Pengguna Skintific 5x Ceramide Barrier Moisturizer Gel di Kota Palembang). Metode penelitian yang digunakan adalah metode kuantitatif dengan teknik pengambilan sampel menggunakan teknik non-probability sampling, dengan jumlah sampel 100 responden. Analisis data yang digunakan adalah uji t, uji f, dan analisis regresi linear berganda. Hasil uji t menunjukkan bahwa variabel kualitas produk dan harga berpengaruh secara signifikan terhadap kepuasan konsumen. Hasil uji f menunjukkan bahwa variabel kualitas produk dan harga secara simultan berpengaruh terhadap kepuasan konsumen.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Kualitas Produk, Harga, Kepuasan Konsumen
Subjects: H Social Sciences > HF Commerce > HF5437-5444 Purchasing. Selling. Sales personnel. Sales executives
Divisions: 01-Faculty of Economics > 61201-Management (S1)
Depositing User: Nadya Rizky Isnani
Date Deposited: 14 Jan 2025 08:16
Last Modified: 14 Jan 2025 08:16
URI: http://repository.unsri.ac.id/id/eprint/164691

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